Nortel Elite Partner
With the highest level of requirements met, the Elite Partner has product expertise across Nortel's complete data, voice, and applications portfolios for Enterprise customers. They have Qualified Sales Professionals, certified design and support personnel, and offer advanced in-house support services. Their customers are surveyed annually and their customer satisfaction scores are monitored.
With competition so tough these days in the telecommunications market
there are companies not authorized called third party vendors. These third
party vendors have no affiliation with Nortel. Non-authorized vendors often
say that they can offer everything an Elite Partner can. Let’s
look at the facts to the right.